My Business Agent

Terms of Service

The terms and conditions governing your use of My Business Agent.

Effective Date: 01/12/2025

Last Updated: 01/12/2025

Welcome to My Business Agent (“we”, “our”, “us”).

These Terms of Service (“Terms”) govern your access to and use of our website, AI-powered conversational agent platform, and related services.

By accessing or using My Business Agent, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

  • Platform refers to the My Business Agent website, dashboard, and AI conversational interface.
  • Services refer to the setup, configuration, hosting, maintenance, and support of AI-powered conversational agents.
  • Agent refers to the AI conversational agent configured for a specific business.
  • User, Client, You refers to any individual or business accessing or using the Services.

2. Acceptance of Terms

By using My Business Agent, you confirm that:

  • You are at least 18 years of age.
  • You have the legal authority to represent the business you are registering.
  • You agree to comply with all applicable laws and regulations in India.

If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

3. Scope of Services

My Business Agent provides a done-for-you AI conversational agent service, which may include:

  • AI agent setup and configuration based on information you provide
  • Hosting of the agent on a My Business Agent subdomain or your custom domain
  • Customer-facing conversational interface
  • Dashboard access for updating business information
  • Ongoing maintenance, updates, and support

Specific deliverables, timelines, and pricing are defined during onboarding or in written communication.

4. Client Responsibilities

You agree to:

  • Provide accurate, complete, and lawful business information
  • Ensure the correctness of prices, availability, policies, and content supplied
  • Update information promptly when changes occur
  • Use the Services only for lawful business purposes

My Business Agent is not responsible for losses resulting from incorrect or outdated information provided by you.

5. Payments, Fees, and Billing

  • A one-time setup fee and monthly maintenance fee apply as communicated during onboarding.
  • Fees are payable in advance unless otherwise agreed.
  • Monthly fees are billed on a recurring basis.
  • Failure to make timely payments may result in suspension or termination of Services.
  • All fees are non-refundable unless explicitly stated otherwise in writing.

Taxes, payment gateway charges, or third-party costs may apply as per applicable law.

6. Acceptable Use

You agree not to:

  • Use the Platform for unlawful, fraudulent, or misleading activities
  • Train or operate the Agent with harmful, abusive, or illegal content
  • Attempt to reverse-engineer, copy, or misuse the Platform
  • Interfere with platform security or performance

We reserve the right to suspend or terminate access for violations.

7. Intellectual Property

  • The My Business Agent platform, software, branding, and underlying technology remain our intellectual property.
  • You retain ownership of your business content and data.
  • By using the Services, you grant us a limited license to process your content solely for delivering the Services.

No rights are transferred except as explicitly stated in these Terms.

8. AI Limitations and Disclaimers

You acknowledge that:

  • The Agent responds based solely on the information you provide
  • AI-generated responses may occasionally be inaccurate or incomplete
  • The Agent does not replace professional, legal, medical, or financial advice

You are responsible for reviewing and managing how the Agent is used within your business.

9. Third-Party Services

The Platform may rely on third-party services such as cloud hosting, analytics, payment gateways, or AI infrastructure.

We are not responsible for:

  • Downtime or failures caused by third-party providers
  • Their pricing, policies, or service availability
  • Data handling governed by their independent privacy policies

10. Limitation of Liability

To the maximum extent permitted by law:

  • My Business Agent shall not be liable for indirect, incidental, special, or consequential damages
  • We do not guarantee specific business outcomes, revenue, or conversions
  • Our total liability shall not exceed the total fees paid by you in the preceding three (3) months

11. Termination

We may suspend or terminate Services if:

  • You breach these Terms
  • Payments remain unpaid
  • Illegal or harmful activity is detected
  • We discontinue the Platform

Upon termination, access to the Agent and dashboard may be disabled.

12. Privacy and Data Protection

Your use of the Services is governed by our Privacy Policy, which explains how we collect, use, and protect data.

By using My Business Agent, you consent to data processing as described in the Privacy Policy.

13. Changes to These Terms

We may update these Terms periodically.

Updated versions will be posted with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

15. Contact Information

For any questions regarding these Terms, contact:

My Business Agent

Email: support@mybusinessagent.app

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